Refund policy
Refund Policy
EU Customers — 14-Day Right of Withdrawal If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, for any reason and without justification. To exercise this right, contact us at [your email] within 14 days of delivery. Items must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
General Returns (All Customers) We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
To initiate a return, email us at [your email] with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds Approved refunds will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.
Exchanges We replace items that are defective or damaged. If you need an exchange, contact us at [your email].
Non-Returnable Items Final sale items and gift cards are non-returnable.