Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (United States) We offer Economy and Standard shipping options. Economy shipping is free on orders over $50. Standard rates apply for smaller orders based on weight.
International Shipping (Including EU) We ship to the European Union and other international destinations via USPS and DHL Express. Estimated delivery times:
- Western EU (Belgium, Netherlands, Germany, France, Austria): 7–14 business days
- Southern EU (Spain, Italy, Portugal, Greece): 8–14 business days
- Nordic EU (Sweden, Denmark, Finland): 8–14 business days
- Eastern EU (Poland, Czech Republic, Hungary, Croatia, Bulgaria): 10–16 business days
Shipping costs are calculated at checkout based on your location and order weight.
Customs & Duties International orders may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll work with the carrier to resolve the issue.